Shopify Support & Maintenance Lets build your store
At Progryss, we understand that not every merchant has bandwidth and resources to maintain and support their online store. This is where we step in, extending our support and maintenance services to our clients. We provide comprehensive assistance, including design updates, product uploads, new module development, and app creation, ensuring a seamless and efficient online store operation
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Our Shopify Maintenance and Support Services
We are a full-service Shopify design and development company committed to delivering exceptional value. Our team crafts beautiful, fully-functional Shopify stores with a keen eye for detail, earning the trust and appreciation of our clients. Through effective communication and robust project management, we ensure seamless project delivery within set timelines. Elevate your e-commerce business with our expert Shopify support and maintenance services.
Website Analysis
For Shopify website maintenance, we conduct a thorough website analysis which includes identifying opportunity gaps, areas of improvement and code vulnerability. We also conduct site checks to oversee the SEO status of the website and based on gathered data and information, prepare an action plan.
Design Upgrades & Improvement
Our proficient design team leverages data-driven metrics to create new website designs or update the existing ones. We achieve this by conducting competitive benchmarking and staying in touch with the latest design trends. With our Shopify maintenance service, a merchant can offer creative and intuitive web designs that enhance customer engagement. Once a customer receives a dynamic and easy store experience, they are likely to convert into loyal customers.
Enhanced Functionality
With Shopify website maintenance services, we help our clients to enhance the functionality of their Shopify store. Based on the client’s requirements, we may suggest adding a third-party app or further customise an existing app.
Optimise Conversions
We endeavour to achieve optimal conversions of a client’s website through our Shopify maintenance services. Regular website maintenance ensures all aspects of a Shopify store are fully functional and updated.
Shopify Theme Version Upgrade
We assist clients in upgrading their Shopify store’s theme to the latest version. This service includes migration of the current theme templates to a new architecture with its features, functionality, and content.
Speed and Performance Analysis
Through our Shopify support and maintenance services, we help clients analyse the speed and performance of their website. We conduct an initial speed and performance audit by leveraging tools like Google PageSpeed Insights. Through these tools, we analyse core web vitals, identify image loading time, page loading time, SEO errors, etc. and suggest improvements.
Shopify Support: Why It Matters
Shopify support and maintenance services are necessary to ensure your online store remains fully operational. These services help identify any potential technical issue which can be addressed swiftly, minimising downtime and offering a seamless user-experience. Here are some more reasons on why Shopify support services matter:
Enhanced User Experience
A clean, intuitive and dynamic user experience across devices and browsers builds memorable shopping experiences for the customer. Regular Shopify website maintenance and support can help maintain exceptional user experience.
Improved Conversions
By leveraging data related to user behaviour, mapping customer journey, analysing heatmaps, a Shopify expert can find high and low engagement points of your website and find conversion gaps. Once these conversion gaps are identified and filled, it can significantly improve the conversion rate of your website.
Dominate Search (SEO)
A well-maintained and fast website, free from any discrepancies or any usability issue is likely to rank higher in search engine rankings. Regular monitoring helps to identify any broken links, page speed issues and mobile issues. Fixing these issues improves SEO which leads to higher rankings.
Our Shopify Portfolio
1M+
Crazy NEON's Journey to Over $1 Million in Revenue with a Custom Shopify Platform for Personalized Neon Signs
+30%
The Redesign and Development of My Little Panda—A Sustainable Clothing and Cutlery Brand
+20%
Enhancing UI and Boosting Conversion Rates Through Shopify Migration of a Reptile Centre Website
Why Progryss
Progryss is a customer-centric Shopify development agency with over a decade of experience delivering successful online stores. Global startups, D2C & B2B brands, and enterprises across sectors such as lifestyle, fashion, home, luxury, beauty, and decor trust our Shopify design and development expertise. In short, we provide:
Experience and Expertise
Our team consists of Shopify maintenance experts that have extensive knowledge and experience in maintaining Shopify stores for optimal performance. Irrespective of the scale and size of your business, our maintenance services support businesses to remain fully functional.
Client-Centric Approach
We employ a client-centric approach in providing maintenance services. We understand your business requirements, area of concerns and implement strategic solutions tailored to your online store’s requirements.
Constant Monitoring
Our in-house Shopify maintenance team constantly monitors your online store and targets areas of improvements to improve performance. We take a proactive approach in resolving any minor issues before it causes disruptions in your store’s functionality.
Save Time and Costs
With our maintenance and service, a merchant can focus their attention on administrative tasks of their business. Our maintenance services reduce the burden and responsibilities of a merchant to hire an in-house team and manage Shopify website maintenance.
Transparency
At Progryss, we emphasise on keeping transparency at every step of the maintenance process. Our team continually shares reports, analytics and data regarding maintenance and any visible improvements to keep you informed.
24x7 Support
At Progryss, we are dedicated to offering round-the-clock support to our merchants. This ensures that whenever a crisis arises, you can be confident that our support team is ready and available to assist you. You can always count on us to be there when you need us most