Shopify Support & Maintenance Lets build your store
At Progryss Media, we understand that not every merchant has bandwidth and resources to maintain and support their online store. This is where Progryss Media steps in, the top Shopify agency for Shopify support and maintenance services. We provide comprehensive assistance, including design updates, product uploads, new module development, and app creation, ensuring a seamless and efficient online store operation.
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Our Shopify Support & Maintenance Services
Progryss Media is a full-service Shopify development company committed to delivering exceptional value. Our team crafts beautiful, fully-functional Shopify stores with a keen eye for detail, earning the trust and appreciation of our clients. Through effective communication and robust project management, we ensure seamless project delivery within set timelines. As a top Shopify agency, Progryss Media ensures that our client’s Shopify store remains in the best condition and operates smoothly with our Shopify Support. Keep your e-commerce business running efficiently with our expert Shopify support and maintenance services.
Website Analysis
For Shopify website maintenance, we conduct a thorough website analysis which includes identifying opportunity gaps, areas of improvement and code vulnerability. We also conduct site checks to oversee the SEO status of the website and based on gathered data and information, prepare an action plan.
Design Upgrades & Improvement
Progryss Media’s proficient design team leverages data-driven metrics to create new website designs or update the existing ones. We achieve this by conducting competitive benchmarking and staying in touch with the latest design trends. As a full-service Shopify development company, Progryss Media help merchants offer creative and intuitive web designs that enhance customer engagement. Once a customer receives a dynamic and easy store experience, they are likely to convert into loyal customers.
Enhanced Functionality
With Progryss Media’s Shopify support services, we empower clients to enhance the functionality of their Shopify store. Based on the client’s requirements, we may suggest adding a third-party app or further customise an existing app.
Optimise Conversions
We endeavour to achieve optimal conversions of a client’s website through our Shopify maintenance and support services. Regular website maintenance ensures all aspects of a Shopify store are fully functional and updated.
Shopify Theme Version Upgrade
We assist clients in upgrading their Shopify store’s theme to the latest version. This service includes migration of the current theme templates to a new architecture with its features, functionality, and content.
Speed and Performance Analysis
Through effective Shopify support and maintenance services, Progryss Media helps clients analyse the speed and performance of their website. We conduct an initial speed and performance audit by leveraging tools like Google PageSpeed Insights. Through these tools, we analyse core web vitals, identify image loading time, page loading time, SEO errors, etc. and suggest improvements.
Shopify Support: Why It Matters
Shopify support and maintenance services are necessary to ensure your online store remains fully operational. These services help identify any potential technical issue which can be addressed swiftly, minimising downtime and offering a seamless user-experience. Here are some more reasons on why Shopify support services matter:
Enhanced User Experience
A clean, intuitive and dynamic user experience across devices and browsers builds memorable shopping experiences for the customer. Regular Shopify website maintenance and support can help maintain exceptional user experience.
Improved Conversions
By leveraging data related to user behaviour, mapping customer journey, analysing heatmaps, a Shopify expert can find high and low engagement points of your website and find conversion gaps. Once these conversion gaps are identified and filled, it can significantly improve the conversion rate of your website.
Dominate Search (SEO)
A well-maintained and fast website, free from any discrepancies or any usability issue is likely to rank higher in search engine rankings. Regular monitoring helps to identify any broken links, page speed issues and mobile issues. Fixing these issues improves SEO which leads to higher rankings.
Our Shopify Portfolio

1M+
Crazy NEON's Journey to Over $1 Million in Revenue with a Custom Shopify Platform for Personalized Neon Signs

+30%
The Redesign and Development of My Little Panda—A Sustainable Clothing and Cutlery Brand

+20%
Enhancing UI and Boosting Conversion Rates Through Shopify Migration of a Reptile Centre Website
Why Progryss Media
Progryss Media is a customer-centric Shopify development company , offering the best Shopify store support and maintenance services. Our Shopify agency has more than a decade of experience delivering successful online stores. Global startups, D2C & B2B brands, and enterprises across sectors such as lifestyle, fashion, home, luxury, beauty, and décor trust our Shopify design and development expertise, and maintenance services. In short, we provide:
Experience and Expertise
Our team consists of Shopify maintenance experts that have extensive knowledge and experience in maintaining Shopify stores for optimal performance. Irrespective of the scale and size of your business, our maintenance services support businesses to remain fully functional.
Client-Centric Approach
We employ a client-centric approach in providing maintenance services. We understand your business requirements, area of concerns and implement strategic solutions tailored to your online store’s requirements.
Constant Monitoring
Our in-house Shopify maintenance team constantly monitors your online store and targets areas of improvements to improve performance. We take a proactive approach in resolving any minor issues before it causes disruptions in your store’s functionality.
Save Time and Costs
With our maintenance and service, a merchant can focus their attention on administrative tasks of their business. Our maintenance services reduce the burden and responsibilities of a merchant to hire an in-house team and manage Shopify website maintenance.
Transparency
At Progryss, we emphasise on keeping transparency at every step of the maintenance process. Our team continually shares reports, analytics and data regarding maintenance and any visible improvements to keep you informed.
24x7 Support
At Progryss, we are dedicated to offering round-the-clock support to our merchants. This ensures that whenever a crisis arises, you can be confident that our support team is ready and available to assist you. You can always count on us to be there when you need us most